Updated 24/05/2018 to be GDPR Complient
Your privacy is our priority, we have strict protocols in place to ensure your data is handled sensitively, securely and safe. Any personal information you provide us with will be protected.
Any information you provide, will only be used in accordance with this privacy statement.
What Data We Collect
We may collect the following information:
- – Name
- – Contact information including, but not limited to, Delivery Address, Billing Address, Telephone number and email address
- – Buying History
Our Legal Basis For Collecting This Information
The personal information that we collect (including, but not limited to, Name, Address, Email Address, Telephone Number) will be used for the purposes of:
Confirmation of order email
Dispatch notification email
Delivery conformation email
Enquiries related to your order. (E.g if there was a product recall, Items Out of stock etc.)
Marketing emails (only if you opted in)
We use the above information to enable us to deliver the goods that have been ordered in accordance with our terms and conditions. We will never sell your data. We only request the minimum information needed to ensure you have a smooth transaction.
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- If you have subscribed/opted-in to our newsletter you will receive emails about new products, special offers or other information related to the product you have purchased
We are committed to ensuring all data we hold is secure. Processes are in place to ensure all information is encrypted, securely stored and properly destroyed when requested or after 7 years. Our security exceeds the GDPR regulations.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or its content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites that are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you are unhappy with the way we handle our data you can make an official complaint via the ICO.
If you wish to submit a request to us to amend, adjust, update or delete your data we will ensure your request is actioned in less than 28 days.
We reserve the right to refuse a request if the request is manifestly unfounded or excessive.
If we refuse a request we will notify you within 28 days and provide reasons for doing so. You have to right to complain to the supervisory authority if you are unhappy with our response.
Please email [email protected] with any enquiries, please include in the title ‘GDPR’
We do not authorise use of www.gardeners-corner.co.uk to anyone under the age of 18. You must not create/request a account if you are under 18. We will remove and destroy any details of anyone found to be under 18 years old.
Gardeners Corner will not pass on your details to third parties.
Data Protection Officers
Our designated Data Protection Officer is Andrew Mcquillan, you can contact Andrew via email. [email protected]